Shipping policy

Please see the below table outlining the cost of shipping and the estimated delivery time of our products. Please note: You should allow up to 7 working days for your items to arrive as minor delays with mail services can occasionally occur. 

We offer free shipping worldwide, with every order tracked and insured for your peace of mind.

We proudly ship from our local warehouses in Australia, New Zealand, Europe (Multiple), the United Kingdom, and the USA.

Shipping options:

Standard Shipping – FREE

  • Delivered by trusted local couriers such as Australia Post, DHL, EVRI, PostNL, Bring, GLS, UPS, and others depending on your location.

Express Shipping – Flat Rate $9.99 (or local equivalent)

  • Faster delivery with full tracking and insurance.

Delivery times:

Please note these timeframes exclude production times and are estimations to be used as a guideline only.

Australia & New Zealand 🇦🇺🇳🇿
• Standard: 2–5 business days
• Express: 1–3 business days

Europe 🇪🇺
• Standard: 2–6 business days
• Express: 1–3 business days

United Kingdom 🇬🇧
• Standard: 2–5 business days
• Express: 1–3 business days

USA 🇺🇸
• Standard: 2–5 business days
• Express: 1–3 business days

Order processing:


Orders are typically processed within 2–4 business days, as we strive to carefully assemble each artwork per order.

We ship Monday to Friday, excluding public holidays in the origin country. Delivery timeframes begin after dispatch.


 

PRODUCT

SHIPPING COST

METRO DELIVERY*

WA, NT, TAS + RURAL DELIVERY*

Canvas + Framed Prints

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Hand Painted Canvas

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Rolled Canvas

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Unframed Prints

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Poster Prints

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Décor + Cushions

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Gift Vouchers

FREE SHIPPING

INSTANT

INSTANT

*Please note these timeframes exclude production times and are estimations to be used a guideline only.

Large artworks and sale periods

Large A0 framed artworks and orders placed during sale periods can take longer to make. Where this applies, we will tell you the expected dispatch time.

If your order is delayed

If we cannot dispatch your order within the time we have told you, we will email you before that time passes with a revised dispatch date and the option to cancel your order for a full refund.

Damaged or lost parcels

If your order arrives damaged or does not arrive, email info@inkaarthouse.com with your order number and we will arrange a replacement or refund. Your legal rights are not affected.

 

EXTRA SHIPPING INFORMATION

We ship from multiple warehouses across Australia, New Zealand, UK, USA & Europe. using the following carriers: Australia Post, Allied, DHL, Fedex, Evri Express, StarTrack, Toll and Fastway.